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Easy to Use Our eSIM
Step 1 Check if your phone is compatible with eSIM
Two ways to check compatibility:
Check Compatibility: Ensure your phone is unlocked and not blacklisted. Check if your device supports eSIM in the List of Compatible Devices.
Verify eSIM Addition: Confirm you can add eSIM in your phone’s settings (e.g., iPhone’s Cellular, Samsung’s SIM Card Management, Google’s Network & Internet).
Step 2 Order eSIM
Order your eSIM before arriving at your destination. Use the correct email address and complete the payment on time. We accept Mastercard, VISA, American Express, UnionPay, JCB, PayPal, Alipay, and WeChat Pay.
Step 3 Receive email
You will receive an email with your eSIM QR code within a few minutes. Keep the QR code safe. Take a screenshot and send it to a secondary phone or a family member via email or WhatsApp.
Step 4 Scan the QR code and download the eSIM profile
On your phone, go to Settings to scan the eSIM QR code, not the camera icon. For example, on an iPhone: go to Settings > Cellular > Add eSIM > Use QR Code, and scan the QR code received in step 3. The eSIM profile will be downloaded to your phone, and you can activate it using the setup guide.
Step 5 Activate eSIM at destination
Once you arrive at your destination, set the eSIM as your main cellular data plan and enable it. Meanwhile, disable Allow Cellular Data Switching. This will activate the eSIM and allow internet access.
Make sure to turn on Data Roaming and LTE. The APN for our eSIM is wbdata, which allows you to manually search for and switch networks if needed.
Note:
Make sure to turn on Data Roaming and LTE, and disable 'Allow Cellular Data Switching'. The APN for our eSIM is wbdata (you can create a new APN with the name wbdata).
Click the link for detailed animated instructions on installing and activating your eSIM.
If your device is SIM locked or blacklisted by the carrier or manufacturer, you will not be able to use the eSIM.
After enabling all settings or changing your eSIM, restarting your phone may be the simplest solution.
For any questions, please contact us at sim@wizodc.com.
If you delete our Wizolink eSIM, please contact us at sim@wizodc.com for urgent assistance.

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